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Since we are located in the heart of downtown/ Buckhead, we recommend our clients to arrive 15 minutes early for your scheduled appointment to ensure you will not be late. The 15 minutes is not allotted time for us to start your early. Keep in mind all services are on an estimated time system and can vary with how long it takes for a service to be completed. Therefore, if a service takes longer than the estimated time given to complete it, there can be a slight delay in the waiting time for your appointment. However, this does not mean that you are not held accountable for your tardiness and the late fee policy will still be in affect if you are late. There is a late fee of $100 if you are 15 minutes or more late to your scheduled appointment.
complete, which can cause a delay in waiting time for your scheduled appointment. We recommend our clients to not book events or schedule important tasks the day of your appointment. Please set your appointment at least the day before any important task or event you may be attending. All clients are required to book for all services they are looking to receive. You should come prepared with the appropriate closure pieces for the service you have chosen. You should also come with your bundles. Hair is not provided with any of the services. However, you are able to purchase hair from Celebrity Status Hair Studio online. If you do not book all of your services you are receiving for your appointment, you will be refused service and have to rebook. Similar to the no show policy, you still will be required to pay for the time reserved for your appointment. If you chose not to pay, you are unable to book for future appointments with Celebrity Status Hair Studio because of your previous outstanding balance. However, if we have the time allotted for services that you did not book for, you can receive them, but there will be a $35 fee for us booking the services for you.
Due to spacing, extra guest are not allowed unless being serviced. If you bring anyone additional, they will be asked to wait in the lobby. If they insist on waiting in the salon room with you while you receive service, they will be charged a fee as a seat filler. The seat filler fee is the same price of the service you are receiving for your appointment. In addition, no kids are allowed in the salon unless being serviced. Celebrity Status Hair Studio is very busy. Much time is dedicated to our clients to ensure quality work and a great experience. Therefore, phone calls or text messages may not be able to be answered right away. For a faster and more effective way of contact, please send an email. We will reply back to you at our earliest convenient
No Refund There is a No Refund policy with any of the services or products of Celebrity Status Hair Studio. If there is a problem or concern with a service or product from us, please feel free to inform us. We will be more than glad to do all we can to find a solution to make matters better.
Shipping Policy- We would like to thank you for ordering hair with Celebrity Status Hair Studio. WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. IF YOU ABSOLUTELY NEED TO CHANGE YOUR SHIPPING ADDRESS, MAKE SURE YOU CHANGE IT ON THE WEBSITE AND ON THE PAYPAL SCREEN AFTER YOU ENTER YOUR CARD INFORMATION, IF NOT IT WILL GET SHIPPED TO YOUR BILLING ADDRESS!
1. How long is processing, shipping, and handling? Processing takes 4-10 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday. Holidays may delay processing) Free shipping is unavailable and you are required to pay for shipping costs. International Shipping (PLEASE READ)- International shipping cost begin at $30 to cover both shipping and customs fees, please email us before placing your order to ensure that you are aware of the cost for your location.
All Packages Delivery is with the USPS. Business days are Monday-Friday We are not responsible for lost or stolen packages, in the case that packages are lost or stolen please contact your local post office to file a claim first, we will assist with any information that they may need. Tracking numbers are provided via email so please monitor your packages to prevent any issues.
2. Can I make changes to my order? Unfortunately, orders cannot to be altered or changed once your payment is complete.
3. May I return or exchange my order? Unfortunately, Celebrity Status Hair Studio does not offer the option to exchange or return any purchases made. There is a No Refund policy and all sales are FINAL.
Allow 2-5 hours for your service on busy days. Celebrity Status Hair Studio is in high demand. We do our best to ensure quality and quick service. Sometimes services may acquire more time to c There is a No Refund policy with any of the services or products of Celebrity Status Hair Studio. If there is a problem or concern with a service or product from us, please feel free to inform us. We will be more than glad to do all we can to find a solution to make matters better.